FAQ

WHO CAN JOIN OUR TOURS

Sight Seeing is suitable for any ages.

Fun Activities are suitable for ages 5 – 70 y.o depend on the conditions of the

 

AGES CATEGORY

  • Adults : 13 years and above
  • Children : 5 years to 12 years
  • Infants : 3 years and under
  • Family : Up to 2 Adults and 2 children/infants.

ADVENTURE TOURS EQUIPMENT

  • All the equipments are based on International Safety Standard.

BOOKINGS

  • We strongly recommend you book in advance, especially during peak periods, such as school holidays.
  • Bookings can be made directly by mobile phone/WA: +62 819-9953-1222 or email: info@baliswingtour.com

TYPES OF PAYMENT

  • All prices are quoted in United States Dollar (USD). We have to collect 30% of the total purchase to confirm and prepare all the best tours equipment, the rest can be paid on the first meeting.
  • An additional surcharge is applied for payment using credit card.

CHANGING TOUR PROGRAM

  • The tour program still can be changed into other program without any cancellation fee at any time 72 hours prior to the day of tour.
  • The change must be received by phone/WA: +62 819-9953-1222 or email: info@baliswingtour.com

CANCELLATION POLICY

PT Pesona Mahadewi Wisata Tours & Travel reserve the right to cancel tours caused by weather conditions, a full refund will be received by the clients.

NO REFUND CONDITIONS

  • Cancel made less than 5 days’ notice.
  • Not show when the tour departure (e.g. sleeping late, unexpected illness or injury, etc)
  • If you wish to cancel we will keep a 10% administration fee.

TOUR INSURANCE

The client is urged to protect his/her investment with travel insurance. Sightseeing tours cover up: IDR.2.000.000.000 as attached

 

Fun Activities and Adventures accident expenses insurance up to USD 100,000.

 

+62 819-9953-1222


Bali Swing Tour Management